TERMS & CONDITIONS

PRODUCT DESCRIPTIONS

By making a purchase, the buyer agrees that they understand the product’s description on the website and agree to the purchase. If you have questions regarding products, please contact monolithskate@gmail.com before making your purchase and thus agreeing to these terms.

If you receive an incorrect item, please do not open the item. You have 20 business days from the date of purchase to notify   monolithskate@gmail.com of the error.

You must provide your order number, a picture of your packing slip, and a picture of the products you received. Monolith Skate will send you a prepaid shipping label via email and you can use the same box to return incorrect items, and refund or replace the correct items at no cost to you.

If an item is missing from your order, you have 20 business days from the date of purchase to notify monolithskate@gmail.com of the error. You must provide your order number, a picture of your packing slip, a picture of the box, outside and inside contents. This is to determine if damage and loss may have occurred during shipment.

CUSTOMER CARE

Monolith Skate takes pride in excellent customer service.

Please feel free to reach out via our Contact Form, phone, email, or through our social channels.

WHOLESALE INQUIRIES

Please contact us via our Contact Form, phone, or email for wholesale inquiries . We look forward to partnering with you.

 

PAYMENT METHODS​

​- Credit / Debit Cards
- PAYPAL

- Offline Payments